Introduction

FirmTempo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workflow management platform. Please read this policy carefully. By using FirmTempo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you register for FirmTempo, we collect your name, email address, and password. If you are a firm owner, we also collect your firm name and business information.

Client Data

You may enter client names, contact information, and other business-related data into FirmTempo. This data is stored securely and is only accessible to authorized users within your firm.

Usage Information

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.

How We Use Your Information

To provide and maintain our workflow management services
To send you task reminders, weekly summaries, and other service-related emails
To respond to your inquiries and provide customer support
To improve and personalize your experience
To detect, prevent, and address technical issues or security threats
To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data is encrypted in transit using SSL/TLS encryption. Access to your data is restricted to authorized personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share data with third-party vendors who assist us in operating our platform (e.g., email delivery services)
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict processing of your data
Data portability (receive your data in a structured format)

To exercise these rights, please contact us using the information provided below.

Cookies

FirmTempo uses essential cookies to maintain your session and provide core functionality. We do not use tracking cookies for advertising purposes. By using our platform, you consent to our use of essential cookies.

Artificial Intelligence & Data Usage

FirmTempo may use artificial intelligence to improve our services. We want to be clear about how your data is handled:

No public model training: Your data is never used to train publicly available AI models
Internal improvements only: Any AI analysis is used solely to improve FirmTempo's features and your experience
Data isolation: Your firm's data remains completely isolated and is never combined with data from other firms
Human oversight: AI-assisted features are designed to support, not replace, human decision-making

Children's Privacy

FirmTempo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of FirmTempo after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form or email us at privacy@firmtempo.com.